Corporate Sales Consultant (Damelin Mowbray)
Damelin Mowbray has the following position available at their campus:
Corporate Sales Consultant
Primary Purpose of Job:
-Meeting and exceeding sales budgets.
-Schedule part time and corporate meetings
-Deliver excellent customer service.
-Carry out accurate and efficient sales related administration.
-Display and apply extensive product knowledge.
-Display accurate and efficient use of ICAS and Goldmine systems.
1.Meeting and exceeding sales budgets:
-Generate sales through telephonic consultation and face-to face consultation.
-Proactively pursue sales by tele-canvassing and phoning past students for further courses.
-Conduct interviews with potential students
-Record prospective student details from each enquiry.
-Telephone no shows for courses allocated
-Email, post and fax information to potential customers
2. Deliver excellent customer service:
-Answer switchboard and telephone within three rings
-Resolve student and account queries promptly, accurately and efficiently, both over the counter and incoming calls.
-Conduct telephone feedback
-Conduct follow-up interviews with students
-Assist with the preparation and running of graduations
-Attend graduation ceremonies
-Hand out books and notes to students when necessary
-Report any complaints heard from the students to the Faculty Manager.
-Attend course openings and assist with registration
3. Carry out accurate and efficient sales related administration:
-Capture client information on Goldmine
-Capture enrollments on ICAS
-Carry out accurate adjustments
-Record daily student numbers
-Report on number of calls made and queries taken
-Keep booking file updated
-Use show file when selling
-Ensure that show file is kept up to date
4. Display and apply extensive product knowledge:
-Participate in all product training offered by the relevant division
-Consult students effectively onto the appropriate courses
-Ensure a general knowledge of all courses, not only the one’s under your direct control
5. Display accurate and efficient use of ICAS and Goldmine systems:
-Accurate input of student data
-Complete all fields with relevant information
-Cross check information captured on ICAS
-Diploma in Sales/Marketing advantageous
-1 years experience
-R10 000 CTC per month
Email CVs to: firstname.lastname@example.org