Sales Consultant - Damelin Mowbray

Damelin College has the following position available at their Mowbray campus:

Sales Consultant

 

Duties and Responsibilities:

Meeting and exceeding sales budgets:

-Generate sales through telephonic consultation and face-to face consultation.

-Proactively pursue sales by tele-canvassing and phoning past students for further courses.

-Conduct interviews with potential students
-Record prospective student details from each enquiry.
-Telephone no shows for courses allocated
-Email, post and fax information to potential customers

 

Deliver excellent customer service:

-Answer switchboard and telephone within three rings
-Resolve student and account queries promptly, accurately and efficiently, both over the counter and incoming calls.
-Conduct telephone feedback
-Conduct follow-up interviews with students
-Assist with the preparation and running of graduations
-Attend graduation ceremonies
-Hand out books and notes to students when necessary
-Report any complaints heard from the students to the Faculty Manager.
-Attend course openings and assist with registration

Carry out accurate and efficient sales related administration:

-Capture client information on Goldmine
-Capture enrollments on ICAS
-Receipt payments
-Carry out accurate adjustments
-Record daily student numbers
-Report on number of calls made and queries taken
-Keep booking file updated
-Use show file when selling
-Ensure that show file is kept up to date

Display and apply extensive product knowledge:

-Participate in all product training offered by the relevant division
-Consult students effectively onto the appropriate courses
-Ensure a general knowledge of all courses, not only the one’s under your direct control

Display accurate and efficient use of ICAS and Goldmine systems:

-Accurate input of student data
-Complete all fields with relevant information
-Cross check information captured on ICAS

Requirements:

-Minimum Matric

-Diploma in Sales/Marketing would be an advantage
-Minimum 1 years sales/marketing experience

Job Type: Contract

Required education:

-High school or equivalent

Required experience:

-sales/marketing: 1 year

Email CVs to: shiraaz.albertyn@damelin.co.za